Electrical Service Engineer (US)

560~770K CNY/Per year

Full-time
3~5 years
Refresh at 4 months ago
307 Views
11 Apply
United States
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Job responsibilities
Key Responsibilities: 1. Provide after-sales electrical technical support for local projects in the U.S., resolving electrical control issues (PLC, robots, etc.) during the post-delivery stage. Complete electrical drawing modifications, program optimization, and spare parts ordering in accordance with company standards, and close out faults effectively. 2. Perform on-site electrical design change implementation, installation guidance (wiring and connection inspection), power-on commissioning, and safety verification for U.S. customers, ensuring compliance with customer standards. 3. Conduct on-site surveys, develop solutions, support quotations, and prepare documentation for the electrical portion of small ECR modification projects for U.S. customers, helping to secure orders. 4. Assist projects in the sales-execution phase with on-site electrical issue identification, control scheme validation, debugging, and other support activities. 5. Regularly review electrical fault cases from U.S. project sites, summarize root causes and improvement recommendations, and produce experience feedback documents. 6. Support the acceptance process for North American projects, handle customer electrical-related complaints, and enhance customer satisfaction.
Job Requirements
Requirements: 1. Bachelor's degree or higher in Electrical Engineering, Automation, or a related field. Musthave legal work authorization in the U.S. and be based in the U.S. 2. 5+ years of experience in electrical design or on-site commissioning of non-standardautomation equipment; experience in after-sales support for lithium battery production linesis preferred. 3. Proficient in EPLAN, CAD, or other electrical design software; excel in at least two of thefollowing mainstream PLC platforms – Siemens, AB (Rockwell), Beckhoff – with the ability toindependently debug and modify programs. 4. Familiar with CE/UL project certification processes and on-site electrical safety codes. 5. Fluent in both English and Chinese, able to independently conduct technical meetingswith foreign customers. 6. Strong communication, coordination, and problem-solving skills. Willing to be basedlong-term in the USA and willing to travel as required by service projects. 7. Experience with TESLA projects is a plus.
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